Services-Marketing Experts Generally Agree That There Is a Hierarchy of New-Service

question 179

Multiple Choice

Services-marketing experts generally agree that there is a hierarchy of new-service categories that is somewhat similar to the continuous, dynamically continuous, and discontinuous innovation continuum for physical products. This hierarchy consists of
________ categories.

• A)six
• B)seven
• C)five
• D)four

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Definitions:

Just-In-Time Production

A manufacturing methodology aimed at reducing inventory costs by producing goods only as they are needed in the production process or by the customer.

Inventory Replenishment

The process of adding stock to inventory to maintain desired levels and fulfill customer orders without delay.

Process Excellence

Continuous improvement of business processes to achieve superior performance and efficiency.

SCIS Implementation

The process of deploying and integrating Supply Chain Information Systems into an organization's operations for better coordination and management.