If You Ever Talk to Anyone Who Has Flown on Singapore

question 101

Multiple Choice

If you ever talk to anyone who has flown on Singapore Air, you will no doubt hear that individual praise the food that was served during the flight, the friendliness of the air stewards, and the comfortable surroundings. From this description, you can surmise Singapore Air creates customer value by providing its customers with all of the
Following except:

• A)the best employees.
• B)the best service.
• C)the cheapest price.
• D)the most convenient flight schedules.

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