Companies Have Found That Using Social Media Can Reduce Customer

question 33

Multiple Choice

Companies have found that using social media can reduce customer service and support costs. Assuming all else is equal, implementing a social media program may help companies increase their:

• A)profit margins
• B)marketing costs
• C)support costs
• D)price of goods sold

Critique the strengths and limitations of Super's model and the competency measure.

Understand different types of observations in behavioral assessment.

Identify structured tools and interviews used in behavioral assessment.

Recognize components of specific behavioral assessment systems.

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Definitions:

Triangular Pyramid

A geometric solid with a triangular base and three faces that are also triangles, meeting at a single point called the apex.

Ammonia

A compound of nitrogen and hydrogen with the formula NH3, known for its sharp, pungent odor and use in fertilizers and cleaning products.

Electron Density

A measure of the probability of an electron being present at a specific location around an atom or molecule.

Octahedron

A polyhedron with eight faces, usually referring to a regular octahedron with eight equilateral triangles as faces.