Of the Four Types of Population Parameters Used to Describe

question 93

Multiple Choice

Of the four types of population parameters used to describe any distribution, which parameter describes how far the observations scatter around the central value?

• A) mean
• B) standard deviation
• C) skewness
• D) interquartile range

---

Definitions:

Three-dimensional

Pertaining to an object or space having width, height, and depth.

Moment-of-truth

Critical points in the service delivery process where customers interact with the service and form impressions about its quality.

Service Provider

An entity that offers services to others, typically in exchange for payment.

Customer's Expectation

The set of beliefs or standards that customers have regarding the level of service or quality of product they will receive from a provider.