Exhibit 8-3 The Manager of a Grocery Store Has Taken a Random

question 106

Multiple Choice

Exhibit 8-3
The manager of a grocery store has taken a random sample of 100 customers. The average length of time it took these 100 customers to check out was 3.0 minutes. It is known that the standard deviation of the population of checkout times is one minute.
-Refer to Exhibit 8-3. The standard error of the mean equals

• A)0.001
• B)0.010
• C)0.100
• D)1.000

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Definitions:

Citizenship Behaviors

Voluntary actions performed by employees that contribute to the overall well-being and atmosphere of the organization beyond their required duties.

Affective Commitment

An employee's emotional attachment to, identification with, and involvement in a particular organization, which influences their willingness to continue working there.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort due to holding conflicting beliefs or attitudes.

Continuance Commitment

The degree to which employees remain with an organization due to perceived costs, economic or social, associated with leaving.