Which of the Following Statements About ISO 9000 Is True

question 69

Multiple Choice

Which of the following statements about ISO 9000 is true?

• A) ISO 9000 is a single international standard for achieving consistency in quality management and quality assurance in companies throughout the world.
• B) The ISO 9000 standard is applicable only to the manufacturing of goods and not to the delivery of services.
• C) ISO 9000 certification may be suspended or canceled if companies fail a periodic audit following their initial ^{certification.}
• D) Ninety-eight percent of companies that already have achieved ISO 9000 certification said they did so because it increases profitability.
• E) Service providers can achieve ISO 14000 certification.

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Definitions:

Benefits Programs

Organizational offerings beyond salary, such as health insurance, retirement plans, and paid time off, aimed at improving employee well-being and loyalty.

Recruitment and Selection

The combined processes of attracting, shortlisting, evaluating, and hiring suitable candidates for jobs within an organization.

Greater Efficiency

The improvement in performance, productivity, or output using the least amount of resources possible.