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question 140

Multiple Choice

_{91. When one plant was closed due to a merger, employees were forced to move to another and take substantial cuts} in their hourly wage. Managers should engaged in lifestyles.

• A) empathetic listening
• B) positive feedback
• C) reactive communication
• D) dyadic communication _{e. coaching}
• As employees described the forced changes in their

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Definitions:

Inventory

Products and items that a company keeps with the final intention of selling or further processing.

Special Order

A unique, one-time order or request from a customer, often requiring customized production or handling outside of regular operations.

Capacity

Capacity refers to the maximum amount of work or output a system is capable of achieving in a given period under normal conditions.

Sales Price

The amount of money charged for a product or service; the price for which something is sold.