As the Shift Supervisor at a Car Wash, Jacob Is

question 23

Multiple Choice

As the shift supervisor at a car wash, Jacob is bossy, arrogant, and insensitive to the needs of his subordinates. He is unable to delegate any tasks to the other employees. He will more than likely never be a middle or top manager because he:

• A) is a management laggard
• B) is a derailer
• C) does not understand the importance of synergy
• D) is not a hands-on doer
• E) is a non-arriver

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Definitions:

Capacity for Change

The ability of an individual or organization to adapt to changes effectively and efficiently.

Organization's Mission

A statement that defines the purpose, aims, and values of an organization, guiding its decisions and actions.

Core Processes

Fundamental business operations and activities that are critical to an organization's success and delivery of its primary value proposition.

Eliminate Delays

The process of removing obstacles or hindrances that cause a slowdown in workflow or project progress.