Exhibit 13.5 The Following Questions Refer to the Information and Output Below

question 35

Short Answer

Exhibit 13.5
The following questions refer to the information and output below.
A computer printer in a large administrative office has a printer buffer (memory to store printing jobs) capacity of 3 jobs. If the buffer is full when a user wants to print a file the user is told that the job cannot be printed and to try again later. There are so many users in this office that we can assume that there is an infinite calling population. Jobs arrive at the printer at a Poisson rate of 55 jobs per hour and take an average of 1 minute to print. Printing times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.5. Based on this report what is the probability that a computer user will be told to resubmit a print job at a later time?

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Definitions:

Bargaining Position

The stance taken or the arguments and resources held by a party in a negotiation, influencing their capacity to negotiate terms.

Resistance Point

The least favorable outcome a negotiator is willing to accept before walking away from a negotiation.

Information Overload Tactic

A negotiation or influence strategy involving overwhelming an opponent with excessive information to cloud their decision-making.

Costs of Delay

The negative consequences or losses associated with not resolving a problem or completing a task in a timely manner.