Exhibit 13.7 The Following Questions Refer to the Information and Output Below

question 36

Short Answer

Exhibit 13.7
The following questions refer to the information and output below.
A tax accountant has found that the time to serve a customer has a mean of 30 minutes (or 0.5 hours) and a standard deviation of 6 minutes (or 0.1 hours). Customer arrivals follow a Poisson distribution with an average of 60 minutes between arrivals. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.7. Based on this report what is the probability that a customer does not have to wait for assistance with his or her taxes?

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Definitions:

Substance Use Disorder

A medical condition characterized by the uncontrollable use of substances despite harmful consequences.

Substance Dependence

A condition in which an individual persistently uses a drug or substance despite facing significant harmful consequences, typically involving a strong desire to take the drug and difficulties in controlling its use.

Substance Withdrawal

A set of symptoms that occur upon the abrupt reduction or cessation of intake of addictive substances.

Physiological

Pertaining to the functions and activities of living organisms and their parts.