Juran Identified Internal Failure Costs, External Failure Costs, Detection Costs

question 29

True/False

Juran identified internal failure costs, external failure costs, detection costs, and prevention costs.

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Definitions:

Performance

Performance refers to the act or process of carrying out or accomplishing an action, task, or function.

Catching Emotions

The process by which an individual's emotions influence or are influenced by the emotions of others, often described in the context of emotional contagion.

Inconsistencies

Describes situations where there is a lack of alignment or congruence between elements or behaviors within an organization.

Project

A planned set of interrelated tasks to be executed over a fixed period and within certain cost and other limitations.