Which of the Following Is a Poka-Yoke Method

question 3

Multiple Choice

Which of the following is a poka-yoke method?

• A) Adopting a checklist to help an employee avoid making a mistake.
• B) Designing a service to reflect the customers' needs and requirements.
• C) Designing a service in a robust manner that can withstand abuse by customers.
• D) Comparing a firm's quality performance to the performance of others that are considered "best in class."

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Definitions:

Economic Profit

The disparity between a company's complete earnings and all its expenses, encompassing both direct and potential costs.

Resource Value

The worth of a resource, based on its utility in producing goods and services or its trade value in the market.

Market

A setting where buyers and sellers come together to exchange goods, services, or information.

Producer Surplus

The difference between what producers are willing to accept for a good versus what they actually receive, reflecting gains above production costs.