Which of the Following Is Not True of a Customer

question 29

Multiple Choice

Which of the following is not true of a Customer Satisfaction Survey?

• A) Survey can be completed at customer convenience.
• B) Survey usually is conducted by operations personnel.
• C) Primary focus of survey is on overall impression of service.
• D) Survey is designed around common service dimensions.

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Definitions:

Plasma Membranes

The lipid bilayer that encloses the cytoplasm of a cell, controlling the movement of substances in and out of the cell.

Mycorrhizal Associations

A symbiotic relationship between the roots of plants and fungi, increasing the plant's water and nutrient absorption.

Sexual Reproduction

The process by which organisms create offspring by combining genetic material from two different parents, resulting in genetic diversity.

Ascomycota

A division of fungi characterized by the formation of spores in sac-like structures called asci.