Which of the Following Is the Least Likely Source of Difficulty

question 20

Multiple Choice

Which of the following is the least likely source of difficulty with interactions between customers and contact personnel?

• A) poor employee selection and training
• B) customers not understanding their role in the process
• C) customers having no money to pay the bill
• D) unrealistic customer expectations

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Definitions:

Schedule E

Schedule E is a tax form used by landlords, S corporation shareholders, and partners in partnerships to report their share of income, losses, and deductions.

Capital Improvements

Expenditures creating a benefit to a property over its existing state, often enhancing its value or extending its life.

Schedule K-1

A tax document used to report the income, deductions, and credits of a partnership or S corporation to its partners or shareholders.

Business Revenue

The total income generated by a company from its normal business operations before any expenses are subtracted.