Which of the Following Is Not a Principle on Which

question 24

Multiple Choice

Which of the following is not a principle on which service experience design is based?

• A) Theme the experience.
• B) Eliminate negative cues.
• C) Mix in memorabilia.
• D) Encourage customer feedback.

---

Definitions:

Confidence interval

A ladder of figures, gathered from statistical study of a sample, with a probability of including the undetected value of a population parameter.

SAT scores

Standardized test scores used primarily in the United States for college admissions, assessing reading, writing, and mathematical skills.

Normal distribution

A statistical distribution where data is symmetrically distributed around the mean, often represented as a bell-shaped curve.

Interval estimate

An estimate of a population parameter that provides a range of values believed to contain the parameter.