The Manager of the Customer Service Department at a Bank

question 106

Multiple Choice

The manager of the customer service department at a bank can hire employees with a high school degree (HS) who earn $10,000 annually or employees with a bachelor's degree (B) who earn $20,000. The manager wants to maximize the number of customers served given a fixed payroll.

$\begin{array}{lll}& \text {Number of Adaitional Customers Served }\\ \text { Worker}& \text {High School Degree }& \text {Bachelor's Degree }\\1 s t & 80 & 90 \\2nd & 60 & 80 \\3 r d & 50 & 60 \\4 t h & 40 & 40 \\5 t h & 35 & 35 \\6 \text { th } & 30 & 25\end{array}$
-If the manager's payroll is $120,000, what should be done to maximize the number of customers served?

• A) Hire six HS and three B.
• B) Hire five HS and five B.
• C) Hire four HS and four B.
• D) Hire two HS and five B.

Understand the differences between direct quotations, paraphrasing, and summarizing.

Recognize and avoid plagiarism by properly citing sources.

Comprehend the correct use of quotation marks with direct quotations.

Discern the necessity of including author, title, and source in summaries and paraphrases.

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Definitions:

Hodgepodge

A confused or disorderly mixture of various elements.

Reliability

The consistency of a research study or measuring test over time.

Administration

The organized process of managing and executing psychological assessments, including preparation, execution, and interpretation of results.

Individual Intelligence Tests

Standardized tests designed to measure human intelligence and cognitive abilities on an individual basis.