At the End of an Especially Good Year, a Company

question 229

Short Answer

At the end of an especially good year, a company decides to give bonuses to its sales employees. Two salespersons are included: Tracy shows a better-than-average sales record, whereas Colin was only an average salesperson. Colin has a reputation for being a straight shooter who complies strictly with the company's ethical code. On the other hand, Tracy made some deals that, as coworkers confided to middle managers, were "on the edge" of dishonesty. When the company's ethics panel reviewed one such deal, it was found to have been compliant with the letter of the stated code. Nevertheless, the financial officer recommends that both employees be given the same bonus.
Which of the following, if true, most strongly supports the financial officer's position?
The employees had received and duly signed a statement agreeing to uphold the company's code of ethics.
The coworkers who reported the alleged shady deals had ethical incidents in their own personnel files.
The firm recently conducted a social audit, which revealed concern about the firm's tolerance of predatory practices by sales personnel and their impact on workplace morale.
The company's code gives very detailed definitions of what separates a responsible business transaction from one that includes dishonesty.
The strong sales performance of this department was a major factor in improving the firm's viability during an economic downturn.

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Definitions:

Affective Behavior

Emotional responses and expressions that result from stimuli or internal feelings.

Frustration

Frustration is the emotional response to opposition, arising from situations where a person is blocked from reaching a desired outcome.

Biological Changes

Alterations in the physical and physiological states of an organism as it grows, develops, or adapts to its environment.

Adolescent Girls

Young females in the transition period between childhood and womanhood, typically aged between 10 and 19 years.