The Technical Skills, Human Relations Skills, and Conceptual Skills of Managers

question 221

Short Answer

The technical skills, human relations skills, and conceptual skills of managers
shift in their degree of importance as the manager rises to the top of the organization.
shift so that the technical skills become more important to the higher level manager.
retain the same degree of importance as a manager progresses "up the organization ladder" to the top.
shift so that the conceptual skills become less important to the higher level manager.
shift so that human relations skills become more important than conceptual skills to the higher level manager.

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Definitions:

Illusory Promise

A statement that appears to be a promise but does not actually commit the promisor to any action, lacking enforceable obligations.

Charitable Subscription

A pledge or donation made to a charitable organization or cause.

Probability of Reliance

The likelihood that someone will depend on a particular piece of information or assertion in making a decision.

Advertised Price

The price of a product or service that has been publicly communicated to potential buyers through various marketing channels.