Which of the Following Is One of the Most Basic

question 49

Multiple Choice

Which of the following is one of the most basic and important activities of CRM?

• A) Segmenting customers
• B) Cross-selling customers
• C) Increasing churn
• D) Finding customers

Identify the impact of macro environmental forces on organizational leadership and management development.

Recognize the importance of personal development in managing stress and enhancing managerial performance.

Differentiate between leadership and management in contemporary organizational contexts.

Acknowledge the significance of soft skills, including emotional intelligence, for effective leadership.

---

Definitions:

Carbon Dioxide

A colorless, odorless gas produced by burning carbon and organic compounds and by respiration. It is naturally present in air and is absorbed by plants in photosynthesis.

Animals

Multicellular, eukaryotic organisms of the kingdom Animalia that are characterized by their ability to move, reproduce sexually, and consume organic material.

Major Lineage

A principal branch or group in the evolutionary tree that represents a large division of organisms sharing a common ancestor.

Fungi

A kingdom of organisms that includes yeasts, molds, and mushrooms; characterized by their absorption of food and importance in ecological and human health.