Which of the Following Are Unique Aspects That Separate Services

question 178

Short Answer

Which of the following are unique aspects that separate services from goods?
Intangibility and warranties
High-contact and low-contact
Time and place utility
Intangibility and unstorability
Form and time utility

Differentiate contestable statements in the study of human communication.

Understand the empirical approach to studying human communication.

Identify critical aspects and decisions in communication research.

Understand the role of researcher's perspective and involvement in research.

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Definitions:

Nonprogrammed Decisions

Decisions made in response to situations that are unique, are poorly defined and largely unstructured, requiring creative solutions.

Certainty

The state of being sure or confident about something, often with clear, predictable outcomes.

Risk

The possibility of loss, damage, or any other undesirable event.

Uncertainty

A condition of limited knowledge where it is impossible to exactly describe existing states or future outcomes.