When Hewlett-Packard Simplified Its Contracts and Reduced Them from 20

question 187

Short Answer

When Hewlett-Packard simplified its contracts and reduced them from 20 pages to 2 pages, it was engaging in
quality/cost studies.
statistical process control.
getting closer to the customer.
value-added analysis.
benchmarking.

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Definitions:

Love

An intense feeling of deep affection towards someone or something, characterized by emotional attachment and strong personal connection.

Marry

is the legally or formally recognized union of two people as partners in a personal relationship.

Marriage

A legally and socially sanctioned union, usually between two people, that is regulated by laws, rules, customs, beliefs, and attitudes that prescribe the rights and duties of the partners.

Total Fertility Rates

Total fertility rates represent the average number of children a woman is expected to have over her lifetime, given current birth rates.