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The Starting Point for Total Quality Management Is

question 35

Short Answer

The starting point for total quality management is
quality ownership.
performance quality.
quality reliability.
a customer focus.
value-added analysis.


Definitions:

Variance

The difference between planned or expected outcomes and the actual outcomes in finance and accounting.

Cost Drivers

Factors that cause a change in the cost of an activity, used in activity-based costing to allocate costs accurately.

Revenue Variances

The difference between actual revenue and budgeted or projected revenue.

Spending Variances

The difference between actual spending and budgeted or planned spending in various categories.

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