In Planning for Quality, Managers Must Set Goals for Both

question 14

True/False

In planning for quality, managers must set goals for both performance quality and quality reliability.

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Definitions:

Concrete

Pertaining to or characterized by material objects, not abstract; tangible, real, or specific.

Bookkeeping

The systematic recording, organizing, and maintaining of financial transactions for an individual or an organization.

Schema Change

The modification or updating of cognitive frameworks or mental structures that are used to organize information, usually in response to new information or experiences.