TABLE 7-5 The Manager of the Customer Service Division of a Major

question 81

Multiple Choice

TABLE 7-5
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Table 7-5, if there are 4 different brands of videocassette recorders made by the company, the best sampling strategy would be to use a

• A) systematic sample.
• B) cluster sample.
• C) stratified sample.
• D) simple random sample.

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Definitions:

Firm Commitment Underwriting

A type of underwriting where the underwriter agrees to buy all the unsold shares of an issue at a fixed price, taking on the risk of selling them to the public.