A Catalog Company That Receives the Majority of Its Orders

question 25

Multiple Choice

A catalog company that receives the majority of its orders by telephone conducted a study to determine how long customers were willing to wait on hold before ordering a product. The length of time was found to be a random variable best approximated by an exponential distribution with a mean equal to 2.8 minutes. What is the probability that a randomly selected caller is placed on hold fewer than 7 minutes?

• A) 0.082085
• B) 0.9990881
• C) 0.0009119
• D) 0.917915

Recognize the role of leadership in shaping and communicating organizational culture.

Realize the importance of organizational dissent and whistleblowing in ethical organizational practices.

Understand the components and importance of closing a meeting effectively.

Learn the best practices for team collaboration in writing and designing projects.

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Definitions:

State Legislatures

Elected bodies within the United States responsible for making state laws and policies.

Original Election

The first occurrence of an electoral process to fill a public office or adopt a proposal.

Electoral College

A body of electors established by the United States Constitution, charged with the responsibility of electing the president and vice president based on the popular vote in each state.

Constitution

The fundamental principles or established precedents according to which a state or other organization is governed.