TABLE 18-1
a Local Newspaper Has 10 Delivery Boys Who

question 29

Multiple Choice

TABLE 18-1
A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day. The owner decides to record the number of papers delivered on time for a 10-day period and construct a p chart to see whether the percentage is too erratic.
$\begin{array}{cc}&\text { Number of Papers }\\\text { Day } & \text { Delivered on Time } \\\hline1 & 46 & \\2 & 45 & \\3 & 46 & \\4 & 45 & \\5 & 43 & \\6 & 48 & \\7 & 46 & \\8 & 49 & \\9 & 48 & \\10 & 47 &\end{array}$

-Referring to Table 18-1, what is the numerical value of the center line for the p chart?

• A) 0.885
• B) 0.500
• C) 0.911
• D) 0.926

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Definitions:

Workplace Bullying

Repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators in a work context.

Responses

The reactions or replies to stimuli, questions, or situations.

Prevention

Actions or strategies aimed at stopping problems or issues from occurring or worsening.

Stress

The physical or emotional strain resulting from demanding circumstances or challenging situations.