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The Cp Index Measures the Potential of a Process, Not

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The Cp index measures the potential of a process, not its actual performance.


Definitions:

Forces Resisting Change

The challenges or resistances faced during the process of making alterations in organizational strategies, processes, or culture.

Reward System

A structure within an organization designed to motivate employees by recognizing and rewarding their performance.

Job Duties

Specific responsibilities, tasks, and functions that are expected to be performed as part of a particular job role.

Appreciative Inquiry

A management approach that focuses on identifying and leveraging an organization's strengths and successes to improve and transform it.

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