Which of the Following Would NOT Be Considered an Acceptable

question 1

Multiple Choice

Which of the following would NOT be considered an acceptable option in managing capacity when demand exceeds available service capacity?

• A)​Cross-training and sharing employees
• B)​Utilizing technological tools like computers and automated systems
• C)​Utilizing fewer facilitating products
• D)​Using customers to provide services

Realize the potential biases in language and the importance of avoiding them.

Appreciate the role of formal and conversational tones in business communication and when each is appropriate.

Recognize the importance of building, maintaining, or repairing credibility.

Understand the effective ways to motivate an audience in communication.

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Definitions:

Predetermined Overhead Rate

A rate used to allocate manufacturing overhead to individual products or jobs, based on a certain activity, such as direct labor hours or machine hours.

Direct Labor-Hours

The total time spent by workers directly involved in the manufacturing process.

Unit Product Cost

The total cost (direct materials, direct labor, and overhead) to produce a single unit of a product.

Predetermined Overhead Rate

A rate calculated before the accounting period begins, used to apply manufacturing overhead costs to products based on a specific activity base.