TABLE 1-1 The Manager of the Customer Service Division of a Major

question 11

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "In which year were you born?" result in

• A) a nominal scale variable.
• B) an interval scale variable.
• C) an ordinal scale variable.
• D) a ratio scale variable.

---

Definitions:

American Influences

The cultural, political, economic, or social impact of the United States on other countries and societies around the world.

Chuck Berry

An influential American musician and one of the pioneers of rock and roll music.

Beatles

The Beatles were an iconic British rock band formed in 1960, comprising John Lennon, Paul McCartney, George Harrison, and Ringo Starr, known for their revolutionary impact on music and popular culture.

Civil Rights Organizations

Groups dedicated to the promotion and protection of the rights and liberties guaranteed to all people by laws and constitutions.