TABLE 1-1 The Manager of the Customer Service Division of a Major

question 91

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "Are you happy, indifferent, or unhappy with the performance per dollar spent on the videocassette recorder?" result in

• A) an interval scale variable.
• B) a nominal scale variable.
• C) a ratio scale variable.
• D) an ordinal scale variable.

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Definitions:

Hemolytic Disease

A condition in which red blood cells are destroyed faster than they can be made, often due to an immune response.

Rh-positive

Describes the presence of the Rh factor on the surface of red blood cells, which can play a critical role in blood transfusion and pregnancy.

Rh-negative

A blood type classification indicating the absence of the Rh (Rhesus) factor antigen on the surface of red blood cells.

Hemoglobin

Hemoglobin is a protein in red blood cells responsible for transporting oxygen from the lungs to the body's tissues and returning carbon dioxide from the tissues back to the lungs.