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When Shelley Was Filling in a Proposal Form for Insurance

question 8

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When Shelley was filling in a proposal form for insurance cover for her house she was asked 'Has your property ever been infested with termites?' Shelley had found a few termites in a tree in her backyard last year.She sprayed them and they appeared to have been killed.She answered 'no' to the question because she believed that 'property' meant her house and 'infested' meant large numbers of termites.When Shelley claimed for storm damage the insurance company learnt about the termites in the tree and refused to pay her claim.Which of the following statements most accurately reflect Shelley's legal position?


Definitions:

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The basic level of service or product quality that customers believe they will receive from a business.

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A methodological approach to designing services with the goal of ensuring that service interfaces are useful, usable, and desirable from the client's perspective.

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Meals offered in restaurants where the service includes several courses served to the customer’s table, involving a higher level of service compared to fast-food or self-service establishments.

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