Organisers of Loyalty Schemes,such as Ones That Offer Frequent Flyer

question 17

Multiple Choice

Organisers of loyalty schemes,such as ones that offer frequent flyer points,run a high risk of breaching s 18 of the Australian Consumer Law if they are not honest and clear in regard to:

• A)the corporate status of the promoters.
• B)the names of the financial backers behind the scheme.
• C)the true value of the prizes they offer.
• D)all of the above.

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Definitions:

Dollar Contribution

The amount of money that a particular product, service, or business unit contributes to the overall profit of a company.

Strategy

How an organization expects to achieve its missions and goals.

Pareto Analysis

A statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect. It uses the principle that 80% of results come from 20% of the effort.

Assembly Drawing

An exploded view of the product.