Last Month You Purchased $300 Worth of Stationery and Computer

question 49

Multiple Choice

Last month you purchased $300 worth of stationery and computer ink jet cartridges at a sale at OfficeEkwip.The sales assistant assured you that you were buying new best quality items.Before you walked into the shop you saw a sign that stated- 'No refunds or exchanges on sale items.' This exclusion clause was repeated on the sales docket.You have found that the stationery is thin and tears easily and the inkjet cartridges are refills that leak ink.Which statement best sums up your legal rights under the consumer protection provisions of the Australian Consumer Law?

• A)OfficeEkwip is not liable because you willingly agreed to the 'No refunds or exchanges' clause.
• B)OfficeEkwip is liable because consumers cannot be asked to exclude their implied rights,such as the right to purchase goods that are of acceptable quality.
• C)OfficeEkwip is not liable to you but it may be forced to take out corrective advertising which apologises for the 'No refunds or exchanges' clause.
• D)OfficeEkwip is not liable to you but it may be required by the ACCC to offer refunds and exchanges in the future.