The Critical-Incident Technique Is a Behavioural Approach to Performance Management

question 50

True/False

The critical-incident technique is a behavioural approach to performance management.

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Definitions:

Culture

The shared values, traditions, norms, customs, arts, history, and institutions of a group of people.

Symbolic Culture

The aspects of culture that exist in non-material forms such as language, norms, values, and beliefs.

Symbolic Culture

The aspect of culture that involves the use of symbols, including language, to convey meaning, objects, and ideas.

Values

Core beliefs or standards that guide behavior and judgment.