Which of the Following Are Techniques for Measuring HRM's Effectiveness

question 11

Multiple Choice

Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?

• A)Reviewing a set of key indicators.
• B)Measuring the outcomes of specific HRM activity.
• C)Measuring the economic value or ROI (return on investment)of HRM programs.
• D)All of the above choices are correct.
• E)"a" and "b" only.

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Definitions:

Cycle Time

is the total time from the beginning to the end of a process, as measured by the customer, that enables a complete understanding of the duration involved in creating a product or service.

Value-Added Efforts

Initiatives or activities that enhance the worth of products, services, or processes, providing additional benefits to customers or stakeholders.

Scrap Rates

The percentage of materials or products that are discarded because they are not up to the required standards or specifications.

Continuous Improvement

A sustained endeavor to refine products, services, or processes through gradual and revolutionary enhancements.