Examlex
The choices a person makes regarding food are highly personal.List and describe five factors that influence a person's food choices.
Service Quality
The assessment of how well a delivered service matches customers' expectations.
Tangibility
The attribute of being able to be touched, seen, tasted, felt, or smelled, often used in differentiating goods from services.
Service Quality
The degree to which a delivered service meets the expectations of the customer, often assessed through dimensions like reliability, assurance, tangibles, empathy, and responsiveness.
Empathy
The ability to understand and share the feelings of another person.
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