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Predictor measures may sometimes be ones that are already developed and in use and sometimes are just not available and may need to be created.
Benefits
Nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays, and the like.
Customer Satisfaction
A measure of how products and services supplied by a company meet or surpass customer expectations, often considered a key indicator of consumer purchase intentions and loyalty.
Marketing Concept
The philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition.
Market Orientation
A business philosophy where the focus is on identifying and meeting the needs and desires of customers through the product mix.
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