The Manager of the Local Grocery Store Has Determined That,on

question 14

Multiple Choice

The manager of the local grocery store has determined that,on average,4 customers use the service desk every half-hour.Assume that the number of customers using the service desk has a Poisson distribution.What is the probability that during a randomly selected half-hour period,exactly 2 customers use the service desk?

• A).0183
• B).0733
• C).1465
• D).9084
• E).7619

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Definitions:

Organizational Effectiveness

The efficiency with which an organization is able to meet its objectives.

Job Analysis

Job analysis is the systematic process of collecting and evaluating information about a job's tasks, responsibilities, necessary skills, outcomes, and work environment to identify the job's specifications and requirements.

Performance Standards

Established criteria to evaluate the efficiency, outcomes, and quality of work performed by employees.

Certificates

Official documents attesting to a certain fact or level of achievement, often used to verify education, training, or qualifications.