An Important Part of the Customer Service Responsibilities of a Cable

question 127

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,what is the probability that all five will be repaired on the same day?

• A).0010
• B).6328
• C).9990
• D).2373

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Definitions:

Domain-general Adaptation

A type of adaptation that occurs across various environments and tasks, indicating a broad level of adjustability and flexibility in behavior and cognition.

Learning

The process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, and preferences.

Naturalistic Fallacy

The logical error of inferring ethical conclusions directly from natural facts or stating that because something is natural, it is necessarily good or right.

Automatic Process

Mental activities that require minimal attention and cognitive resources, often occurring without conscious awareness.