In an effort to provide more consistent customer service, the manager of a local fast-food restaurant would like to know the dispersion of customer service times in relation to their average value for the facility's drive-up window. The table below provides summary measures for the customer service times (in minutes) for a sample of 50 customers collected over the past week. 
-Interpret the variance and standard deviation of this sample.
Definitions:
Misattribution of Arousal
A psychological phenomenon where a person mistakenly attributes their emotional or physiological state to the wrong source or cause.
Excitation Transfer
A psychological process where arousal generated by one stimulus is added to the arousal from a second stimulus, intensifying the overall emotional experience.
Downward Comparison
A psychological process where an individual compares themselves to others who are worse off in order to feel better about their own situation.
Upward Comparison
The act of comparing oneself to others who are perceived to be better off or superior in some way, which can affect self-esteem and motivation.
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