Examlex
Which of the following is inappropriate office behavior?
Facial Expression
The use of facial muscles to convey emotions, reactions, or intentions, often an important aspect of non-verbal communication.
Egocentric Listening
A listening style where the listener focuses more on their own perspective, needs, and interests rather than understanding the speaker's message.
Defensive Listening
A form of listening where the listener takes innocent comments as personal attacks, often hindering effective communication.
Visual Richness
The degree to which visual elements (e.g., images, graphics, colors) are used in a communication to enhance understanding or engagement.
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