Examlex
When refusing a product replacement request in which the customer's actions are responsible for the problem, you should use personalized language.
Irrational
Referring to thoughts, actions, or behaviors not based on logical reasoning or rationality.
Self-centered
Describes an individual who is overly focused on their own feelings, needs, or interests, often at the expense of others.
Self-doubt
The feeling of uncertainty about one's abilities, decisions, or worth.
Motivated
Having a desire, willingness, or drive to take action or achieve something, often stemming from personal goals or external incentives.
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