Your Closing Should Buffer the Bad News by Anticipating Specific

question 85

True/False

Your closing should buffer the bad news by anticipating specific objections the reader may have and inviting additional communication about your decision.

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Definitions:

Normative Influence

Refers to the impact of societal norms on an individual's behavior, often leading to conformity in order to gain social acceptance or avoid social disapproval.

Informational Influence

A form of social influence that involves changing one's behavior or beliefs based on the information received from others.

Ultimate Attribution Error

A bias in which positive behaviors by out-group members are attributed to situational factors, while negative behaviors are attributed to their character or nature.

Internal Factors

Elements within an individual or organization that influence behavior, decisions, and outcomes, such as beliefs, values, and personal motivation.