An Effective Customer Refusal Uses Third-Person Pronouns and Passive Voice

question 7

True/False

An effective customer refusal uses third-person pronouns and passive voice to avoid directly accusing the reader of misusing the product.

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Definitions:

Urine Output

The amount of urine produced by the kidneys and excreted by the body, typically measured over a specific time period to assess kidney function and hydration status.

Chronic Heart Failure

is a long-term condition where the heart is unable to pump blood effectively enough to meet the body's needs.

Perfusion

The passage of fluid through the circulatory system or lymphatic system to an organ or a tissue.

Oxygen Demand

The amount of oxygen required by organisms in an environment for metabolic processes, often measured to assess water quality or bodily functions.