Plan to Put Your Bad-News Message in Writing When You

question 81

Multiple Choice

Plan to put your bad-news message in writing when you need to do any of the following except

• A) control the exact wording of the message.
• B) have a permanent record of what you say to the reader.
• C) manage the order in which you present your ideas to the reader.
• D) use courtesy and show fairness in making the decision.
• E) present the negative news using more than one buffer.

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Definitions:

Cakes

Baked desserts that are typically sweet and made from ingredients such as flour, sugar, and eggs.

Marginal Cost Curve

A graphical representation showing how the cost to produce one additional unit of a good changes as more of that good is produced.

Average Variable Cost Curve

A graphical representation showing how the average variable cost of production changes as the quantity of output changes.

Marginal Cost

The augmentation in cumulative cost resulting from the manufacture of an additional unit.