Which of the Following Is the Most Effective Closing Sentence

question 11

Multiple Choice

Which of the following is the most effective closing sentence for a bad-news message?

• A) The service department can provide information gathered from customer feedback.
• B) Once again, I'm sorry we can't afford to implement your suggested customer research project.
• C) If you encounter additional problems, please let me know.
• D) Feel free to call on me if I can be of further assistance to your department.
• E) Although your proposed research would be beneficial, company policy forbids budget increases.

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Definitions:

Customized

Adapted to suit the specific needs or requirements of a user.

Account

A registered user profile on a digital platform, which provides access to services and is protected by authentication measures.

Secondary Mouse Button

The right-click button on a mouse, typically used to open context menus or provide additional interaction options.

Mouse Operations

Actions performed using a computer mouse, such as clicking, double-clicking, dragging, and right-clicking.