The Purpose of Including Both Personal and Impersonal Language in a Bad-News

question 21

Multiple Choice

The purpose of including both personal and impersonal language in a bad-news message is to

• A) separate readers from bad news and associate them with good news.
• B) associate readers with good news and separate them from bad news.
• C) avoid assuming any responsibility for the situation.
• D) provide a smooth transition from opening to buffer to closing.
• E) imply that the effect will be routine and therefore minimal.

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Definitions:

Limited Liability Partnership

is a partnership in which some or all partners have limited liabilities, protecting each partner's personal assets from debts and liabilities of the partnership.

Professional Partnership

A business organization formed by two or more professionals, such as lawyers or doctors, to provide services within their expertise.

Officers

Individuals appointed or elected to manage and direct the affairs of an organization, corporation, or governmental entity.

Members of the Board

Individuals elected or appointed to oversee the activities and governance of a company or organization, making strategic decisions.