A Neutral Reply Is

question 57

Multiple Choice

A neutral reply is

• A) sent in reply to a routine persuasive sales letter.
• B) used when a routine request is being denied.
• C) more effective when it follows the indirect organizational plan.
• D) less effective when it follows the direct organizational plan.
• E) an appropriate response when the request will be granted.

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Definitions:

Effective Communication

The process of exchanging information in a way that the message is received and understood as intended, leading to the desired response or action.

Intentional Distortion

The deliberate alteration or misrepresentation of information or data.

Filtering

The process of selectively presenting information, often by removing or reducing certain details, to manage how it is perceived by others.

Channel Capacity

The maximum rate at which information can be transmitted accurately over a communication channel.