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A competent communicator frequently uses the word you, regardless of whether positive or negative news is conveyed.
Q6: A Harvard Business Review study found that
Q21: Including examples or more analysis in a
Q29: To provide additional, but subordinate, information, place
Q31: Andrew Grove, co-founder of Intel Corporation, said,
Q48: Checking to be sure that your document
Q50: One reason to control paragraph length is
Q57: When we use language that respects people's
Q64: A team with a lack of independent
Q99: The expression of the general purpose of
Q105: Adapting your language to the reader's needs