Which of the Following Is Not a Good Way to Create

question 65

Multiple Choice

Which of the following is not a good way to create a courteous, sincere tone?

• A) Avoid expressions of disbelief.
• B) Avoid platitudes.
• C) Avoid exaggerating.
• D) Avoid obvious flattery.
• E) Avoid nondiscriminatory language.

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Definitions:

Selling Price

The amount of money for which an item is sold, potentially different from listing or cost price due to discounts or negotiations.

Profit

The financial gain achieved when the amount of revenue gained from a business activity exceeds the expenses, costs, and taxes needed to sustain the activity.

Net Income

The amount of earnings left over after all expenses and taxes have been deducted from total revenue.

Revenue

The total amount of money received by a company for goods sold or services provided during a certain time period.